I’ll be posting every week or so some short excerpts from my book, Kanban from the Inside. Let’s start at the beginning, with chapter 1, the subject of which is the first of the Kanban Method’s nine values, transparency.
With Kanban, the purpose of visualization and other forms of transparency is twofold: to make the need for action visible and to help people make good choices. These operate at two levels:
- Action in the form of work that needs to be done; good choices in the selection of work items
- Action in the form of changes to the system; good choices in justifying, scoping, and implementing change
There’s a virtuous circle at play here:
- The kanban system organizes the work.
- People organize themselves around the work.
- From their fresh perspective, people see that the kanban system could organize the work better than it currently does, and they change it.
Coming soon in this series: 2. Balance.